Online Course » Phone Skills

Course Description:
The main objective of this online employment training course is to cover the basic phone skills needed to be a successful customer service representative. At the end of this training session trainees will be able to answer the phone professionally and effectively, handle transfers and holds successfully, make the most of opportunities to call customers, take phone orders accurately and efficiently.
Hours:
0.50
Certificates:
BLR - view details

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Quantity Unit Price
$22.33

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