Online Course » Handling Customer Complaints

Course Description:
Effective complaint handling is one of the most important aspects of providing excellent service. The objective of this online training course is to help trainees handle customer complaints successfully. At the end of this training session trainees will be able to view customer complaints as opportunities and identify problems that prompt complaints.
Hours:
0.50
Certificates:
BLR - view details

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Quantity Unit Price
$22.33

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